For more than two decades, search engines have been the starting point for consumer decision-making. Today, artificial intelligence is beginning to challenge that role.
Uber and Lyft have been using black-box, AI-driven pricing tactics to sell virtually identical rides at vastly different ...
A new Consumer Reports investigation found that someone standing right next to you, requesting the same Uber or Lyft ride at ...
A new investigation by Consumer Reports (CR), the 90-year-old nonprofit research, testing, and advocacy organization, has ...